Communication Skills Tips

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Manager giving thumbs up for How to Give Feedback Part #1

How to Give Feedback to Employees: Scripts and Examples

Farah Yasser Salama

27 May at 8:31 am

Feedback Is Not a Conversation. It Is a Leadership System. Bad feedback feels like judgment. Good feedback feels like direction.…

Man sitting at a white table with a white background shouting into a white telephone with a pair of glasses on the table

Why Over Talking at Work Is Killing Your Influence: How to Fix it

Darren A. Smith

7 Apr at 9:21 am

The Signs You’re the Office Over-Talker and What to Do About It As my Mum used to say to my…

Female team lead smilling while standing in front of her team showing good team spirit

Rethinking Team Spirit: Why the Best Teams Don’t Always Get Along

Farah Yasser Salama

2 Mar at 7:37 pm

The Myth of Constant Harmony In the early 2000s, Blockbuster had the opportunity to buy Netflix for $50 million. The…

Silhouette of a man looking out of a window from a dark room

Johari Window Guide: Find Your Hidden Blind Spots

Farah Yasser Salama

15 Jan at 12:41 pm

Why We Misread Each Other at Work The Johari Window exists because most communication breakdowns have very little to do…

21 Email Mistakes You’re Making & How to Fix Them

Jack Smith

October 6, 2025

21 Email Mistakes That Are Costing You Time, Credibility, and Results — And How to Fix Them Let’s face it,…

From ‘Did You Enjoy Your Stay?’ to Questions That Actually Work

Darren A. Smith

September 30, 2025

The Art of Asking Questions That Actually Get Useful Answers ‘Did you enjoy your stay?’, ‘Yes, thanks’. We’ve all checked…

a business woman who is stressed and frustrated over chasing people covering her face at her laptop

Stop Chasing: 5 Email Mistakes That Kill Your Workplace Influence

Darren A. Smith

September 2, 2025

How Do I Stop Chasing People and Get What I Need Quicker? One of the most prominent subjects of my…

Business man making a presentation at office after soft skills training

Presentation Structures That Work: How To Design Talks That Stick

Farah Yasser Salama

July 21, 2025

The Problem with Traditional Presentation Structures Most presentation structures follow a standard routine: a title slide, a few bullet points,…

55 Body Language Tips: How to Speak Before You Speak

Farah Yasser Salama

July 14, 2025

We don’t just talk with our voices. Our hands, eyes, posture, and even how we sit say a lot, especially…

Empathy, word in wood letters isolated as banner headline

How to Build Empathy Into Your Organisation’s Core Systems

Farah Yasser Salama

June 4, 2025

Empathy Doesn’t Scale Until You Build It Into the System Empathy is easy when you are part of a small…

Successful team giving five rejoicing business achievement in conference room.

The Hidden Personal Development Crisis in Office Work

Farah Yasser Salama

May 13, 2025

The Hidden Truth About Office Work A 2022 report by Microsoft said that office workers spend over 80% of their…

Building Rapport: How to Talk to People in Their Language

Darren A. Smith

April 7, 2025

Building rapport is key in all aspects of client work. Building Rapport Through Language When we talk, we need to…

Communication Skills Tips

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