Coaching Skills Training Course Overview

Do you want to significantly increase your ability as a manager and leader to coach your team effectively? Find out about this coaching course.

This Coaching course is about taking all the things we think and know we ‘should’ be doing as leaders. Those parts we sometimes shy away from because we feel under-qualified and the elements we’d like to do more of in our role to help others succeed.

Why? Because in truth if we do bring this to life it will actually create more impact on our bottom lines, a higher level of fulfilment in our roles, and at the same time make our working lives easier. Meaning we can focus more of our energy on the really important stuff. This only happens by learning to be fully present in the conversation, asking the questions, and listening with such a high level of engagement that people know you care. This is what coaching truly is about.

The course covers 4 core elements; Coaching Fundamentals, Coaching Psychology, Advanced Coaching for Performance, and Feedback models that create long-lasting impact.

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The Coaching Skills Training course covers all the things we think and know we ‘should’ be doing as leaders

Learning Objectives

By the end of this Coaching course, the Learner will be able to:

  • Understand the Competency Ladder and how to apply it.
  • Use the GROW coaching model with their teams.
  • Understand the difference between coaching/mentoring/counselling.
  • Use more effective questioning; Open/Closed, Reflective, Funnelling to name a few.
  • Explore beliefs in Coaching – ‘Pygmalion effect’.
  • Know how to use and understand the Transactional Analysis Drama Triangle.
  • Know how to apply these learnings instantly within your team – and get results.

What are Coaching Skills? find out more here in our Ultimate Guide to Coaching Skills.

Available for Face to Face / Online Delivery / In House / Open House

Contact us to find out more:

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MBM training courses are also available for virtual delivery

“MBM understood our challenges because they are accredited professionals from our industry.”

“The chain of evidence meant I understood the individual ROI from the training.”

“Their learning techniques made it stick for the long term, giving continuing improvements.”

Reasons to Believe in this Coaching Course

We believe that people have the right to be the best version of themselves.

For our Coaching Skills Training Course, we use the G.R.O.W model. There is no denying that the G.R.O.W model (Goal, Reality, Options and Way Forward) has stood the test of time.

We use it to train our clients, thus, creating a higher level of understanding for learners to ensure measurable benefits.

What Learners Say About Our Coaching Course

“MBM quite simply gave me the tools to do the job in a far more advanced and professional way. From delivering professional coaching to effective category management practices, these learnings have allowed me and my team to undertake these skills very effectively with our key retail customers. Thanks to the whole MBM team for their continued support of our business.”

Graham Issac,
Head of Retail, Greencell


Achieving Real Behavioural Change with ‘Sticky Learning ®’

Sticky Learning ® is our own unique learning method. Developed over the last 18 years. Most Learners attend 1-day training courses and do nothing afterwards. HR Managers & L&D Managers told us that this was unacceptable.

Sticky Learning ® helps Learners to Realise more of what they have learnt. To help them to Recall more of what they have learnt. Plus, Retain more of what they have learnt. The 3 R’s.

Sticky Learning ® enables us to proudly guarantee that if a Learner is not still using their new skill 5 months later, we will give you your money back. This is our money-back guarantee.

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Let's you really learn

Measuring Your ROI

We evaluate your coaching course on 5 levels, see below, and summarise these into a pack called the ‘Chain of Evidence’.

  • Level 1: Reaction (Feel) – What were the learners’ first impressions of the learning?
  • Level 2: Learning (Know) – How much did the learners learn?
  • Level 3: Behaviour (Do) – To what extent has the learning been used?
  • Level 4: Results (Numbers) –  How did the behaviour affect the results?
  • Level 5: Sponsor (Align) – What ‘observable change in performance’ has been achieved?

You can find out more about measuring your ROI in ‘About Us’.


Find out how you can achieve behavioural change and have 5-level training evaluation reports – Click on the image below:

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Contact us
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Evaluates your training on 5 levels

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