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 Expand the ‘Happy Sheet’ – comes from the Free Guide – Are You Struggling To Demonstrate The Return On Investment You Get From Your Training Providers?

As we know, most organisations ask the level 1 evaluation question about Reaction, yet very few companies go beyond and ask the additional 3 questions. If you are struggling to ask the additional 3 questions, there is an alternative. Consider asking all 4 evaluation questions at the start of the learning event.

The Happy Sheet is typically handed out at the end of the learning event. Rather than just asking about the Learner’s reaction, ask them to think ahead about how much they think they will gain from this learning event.

Here are the questions that can be copied and pasted into a word or excel document to be handed out at the event, or sent out by email straight after:
Name:
Learning Event:
Level 1 – Reaction: Rate your enjoyment of the course  1   2   3   4   5   6   7   (7 is great) Add a few words as to why you rated with this number….
Level 2 – Learning: Rate how much you learned  1   2   3   4   5   6   7   (7 is a lot) Add a few words as to why you rated with this number….
Level 3 – Behaviour: Rate the likely behavioural impact  1   2   3   4   5   6   7   (7 is high) Add a few words as to why you rated with this number….
Level 4 – Results: Rate the potential business impact  1   2   3   4   5   6   7   (7 is high) Add a few words as to why you rated with this number….

Action

Create an expanded Happy Sheet that asks the 4 levels of training evaluation. The responses can then be summarised. To add commentary to the responses, make a phone call to the lowest scoring Learner and the highest scoring Learner to provide real insight for improvements that can be implemented at the next learning event. If you would like a template, please contact us.

Gabby Smith

About Gabby Smith

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