Expand the ‘Happy Sheet’: Struggling to Demonstrate ROI?

Expand the ‘Happy Sheet’ – comes from the Free Guide – Are You Struggling To Demonstrate The Return On Investment You Get From Your Training Providers?

Why Expand the ‘Happy Sheet’?

As we know, most organisations ask the level 1 evaluation question about Reaction, yet very few companies go beyond and ask the additional 3 questions. If you are struggling to ask the additional 3 questions, there is an alternative. Indeed, consider asking all 4 evaluation questions at the start of the learning event.

You typically hand out the Happy Sheet at the end of the learning event. Rather than just asking about the Learner’s reaction, expand the ‘Happy Sheet’ and ask them to think ahead about how much they believe they will gain from this learning event.

Here are the questions that you can copy and paste into a word or excel document and hand out at the event, or send out through email straight after:

Name:
Learning Event:
1 – Reaction: Rate your enjoyment of the course  1   2   3   4   5   6   7   (7 is excellent) Add a few words as to why you rated with this number….
2 – Learning: Rate how much you learned  1   2   3   4   5   6   7   (7 is a lot) Add a few words as to why you rated with this number….
3 – Behaviour: Rate the likely behavioural impact  1   2   3   4   5   6   7   (7 is high) Add a few words as to why you rated with this number….
4 – Results: Rate the potential business impact  1   2   3   4   5   6   7   (7 is high) Add a few words as to why you rated with this number….

Action

Create and expand the ‘Happy Sheet’ to asks the 4 levels of training evaluation. After that, the responses can then be summarised. To add commentary to the responses, make a phone call to the lowest scoring Learner and the highest scoring Learner to provide real insight for improvements that can be implemented at the next learning event. If you would like a template, please contact us.


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