was successfully added to your cart.

Basket

smiley face

 Expand the ‘Happy Sheet’ – comes from the Free Guide – Are You Struggling To Demonstrate The Return On Investment You Get From Your Training Providers?

As we know, most organisations ask the level 1 evaluation question about Reaction, yet very few companies go beyond and ask the additional 3 questions. If you are struggling to ask the additional 3 questions, there is an alternative. Consider asking all 4 evaluation questions at the start of the learning event.

The Happy Sheet is typically handed out at the end of the learning event. Rather than just asking about the Learner’s reaction, ask them to think ahead about how much they think they will gain from this learning event.

Here are the questions that can be copied and pasted into a word or excel document to be handed out at the event, or sent out by email straight after:
Name:
Learning Event:
Level 1 – Reaction: Rate your enjoyment of the course  1   2   3   4   5   6   7   (7 is great) Add a few words as to why you rated with this number….
Level 2 – Learning: Rate how much you learned  1   2   3   4   5   6   7   (7 is a lot) Add a few words as to why you rated with this number….
Level 3 – Behaviour: Rate the likely behavioural impact  1   2   3   4   5   6   7   (7 is high) Add a few words as to why you rated with this number….
Level 4 – Results: Rate the potential business impact  1   2   3   4   5   6   7   (7 is high) Add a few words as to why you rated with this number….

Action

Create an expanded Happy Sheet that asks the 4 levels of training evaluation. The responses can then be summarised. To add commentary to the responses, make a phone call to the lowest scoring Learner and the highest scoring Learner to provide real insight for improvements that can be implemented at the next learning event. If you would like a template, please contact us.

Darren A. Smith

About Darren A. Smith

Darren has been working in the world of UK Supermarkets and Suppliers for over 20 years. He began his career as a buyer at one of the big 4 UK supermarkets and after rising through the ranks he decided to leave after 13 years and set-up Making Business Matter.For the last 14 years he has run MBM, which is a training provider to the UK grocery industry. Helping suppliers to the big four supermarkets to develop the soft skills that will secure them more profitable wins.

Leave a Reply

Where Next?