7 Important Questions to Ask Your Current Training Provider

7 Questions to Ask Your Current Training Provider

Are you buying in training? If so, you should answer these seven questions when evaluating your current or prospective training provider.

1. Do they offer 1-day training courses?

We believe that 1-day courses have a limited effect and certainly without support before & after the course, they are ineffective, and a series of support is much more effective. This is because, according to Ebbinghaus’ Forgetting Curve, we forget most of what we have learnt after 30 days unless it is re-remembered.

Clock with cross through it and Say No! To One Day Training Courses written underneath
Clock with 9 to 5 on it and a cross through it – ‘Say No! to One Day Training Courses’, Questions Training Provider

2. Does they hand-out decks of slides?

Our experience and feedback from our Learners suggest that people never revisit ‘course decks’ but only file them. Our ‘Sticky Learning ®’ ensures long-term aims for learning retention without the need for harming the environment.

3. Development Needs Analysis?

We offer a DNA that has 3 parts; A 121 online survey, a stakeholder meeting and 121 interviews with a cross-section of your team.

4. How comprehensive is the evaluation?

Each training programme has a 5 level evaluation called a ‘Chain of Evidence’, so that you know that we are using a tried & tested model and you will get a comprehensive evaluation. Please review this product to see a specific example of how we evaluate each product.

Purple chain icon on a pink sticker with Chain of Evidence written beneath
Chain of Evidence means that you know this is a tried and tested product

5. What before/after support do you provide?

Our experienced trainers designed Sticky Learning ® with the aim of delivering long-term skill transfer by putting in place ‘spaced repetition’. This is delivered at the appropriate days apart using case studies, one-page reminders, questions, etc. to nudge, prod, and poke the Learner’s brain to keep their newly learned skill at the forefront of their mind.

6. Do they have practical experience of their subject?

All our trainers have worked in either a supermarket or a supermarket supplier for at least 10 years each and have a combined training experience of well over 100 years.


7. Blueprints that delivers long-term skill transfer?

One month after a course your learner will have forgotten over 80% of what they have learnt, according to Ebbinghaus’ ‘Forgetting Curve’. Our Sticky Learning ® ensures that this does not happen.

MBM specialises on working with suppliers to the big four UK supermarkets by developing their people to increase sales and profit.

Please contact us to find out more about how we can help you.

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3 Comments. Leave new

  • Avatar for Darren A. Smith
    Charlotte Marchant
    February 21, 2016 12:29 am

    Really highlights the difference between the MBM service and alternative training providers. Simple format, but speaking about the key parts.

  • Great informative article, helpful in underlining the key parts of a successful training provider, and what key things should be looked out for.

  • The last point is so important, training needs to aim to be long term, otherwise it is completely pointless and a waste of time and money.

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