People Management Course
Course Outline
A Gallup poll of more than 1 million employed U.S. workers concluded that the No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Line managers play an essential part in organisations, with responsibilities from the day-to-day management of people, to implementing company policies and strategy. However, the challenges facing the line manager can be overwhelming. Particularly for those new to the role. This CPD accredited People Management Course addresses the real issues facing people managers today.
People Management Course
The course will be delivered by a world class tutor that has worked in the UK Grocery Industry. In addition, like all of our training courses, it includes our ROI guarantee.
This training course will change the way managers approach management. It will give you the tools, techniques, and confidence to better deal with challenging situations where effective People Management skills are essential. Like, learning how to have difficult conversations. Or, maintaining professional boundaries. Moreover, it will explore practical approaches to management theory, helping you to develop and adapt your management style. In short, it will help you be a better people manager and allow you to extract the maximum performance from your team.
Learning Objectives
By the end of this People Management course, the Learner will be able to:
Give and receive feedback that is ‘clear on issues and kind on people’.
Set clear and meaningful performance expectations.
Conduct a challenging performance conversation.
Deliver motivational praise effectively.
Demonstrate the skills and process of an effective coaching conversation.
Identify current delegation opportunities and receive coaching on the approach to turn them into actions.
Hopefully, the term ‘Sticky Learning ®’ has intrigued you. Whilst you probably also guessed a sense of what it is about.
In short, Sticky Learning ® is our own unique learning method. A method that we have developed to help Learners Realise more of what they have learnt. To help them be able to Recall more of what they have learnt. And Retain more of what they have learnt. Furthermore, in 2016 we upgraded this unique training method to include habits formation. We feel this has become a big part of helping Learners to use more of what they have learnt.
This is good for our clients. It means that the money they spend with us is better invested than with other training providers. This is because, by following our methods, the learning is put to use for longer.
Making the Learning Stick
World Class Tutor
Your facilitator for this People Management course will be either Andy Palmer or Darren A. Smith. They have careers lasting between them of over 45 years.
Andy has split his career almost equally. Initially, working in management for a UK big four supermarket. Then, working at a supplier to the UK big four supermarkets. More recently, Andy has spent the past 14 years as a director of MBM.
Darren’s career is a game of two halves. He spent 12 years as a Category Manager at one of the big four UK supermarkets. Then, subsequently, in management as the founder of Making Business Matter.
Andy and Darren always provide an experienced, relaxed and fun training environment where Learners are challenged and encouraged.
”I walked in thinking I was ok at people management. I walked out knowing that I wasn’t and knowing that I wanted to be and how I could become the people manager I wanted to be”.
