Communication Skills Training
Communicating poorly can be costly and leave the wrong impression. This CPD accredited Communication Skills training supports Learners to get their message across succinctly, effectively and leaving a positive lasting impression. It will help Learners to develop confidence and improve their knowledge of effective communication.
Communication Skills Training
The course will be delivered by a world class tutor that has worked in the UK Grocery Industry. In addition, like all of our training courses, it includes our ROI guarantee.
This training course will change the way Learners approach communication. It will give them tools, techniques, and confidence to better deal with situations where clear communication is essential. Thus, leading to improvements in performance.
By the end of this Communication Skills training, the Learner will be able to:
Identify other people’s communication styles and needs.
Recognise body language and what it might mean.
Grow relationships through more powerful communication.
Prepare better for group communication and be able to demonstrate what clear communication looks like.
Communicate more effectively in person, using the phone, and using email.
Assertively deal with ‘political’ communication and conflict communication.
Hopefully, the term ‘Sticky Learning ®’ has intrigued you. Whilst you probably also guessed a sense of what it is about.
In short, Sticky Learning ® is our own unique learning method. A method that we have developed to help Learners Realise more of what they have learnt. To help them be able to Recall more of what they have learnt. And Retain more of what they have learnt. Furthermore, in 2016 we upgraded this unique training method to include habits formation. We feel this has become a big part of helping Learners to use more of what they have learnt.
This is good for our clients. It means that the money they spend with us is better invested than with other training providers. This is because, by following our methods, the learning is put to use for longer.
Making the Learning Stick
World Class Tutor
Your tutor for the Communication Skills training course will be one of the following:
Alison is pragmatic and results-driven, specialising in design, delivery and facilitation of personal, team and leadership development, behavioural training and change management via facilitation and coaching. She has project managed SME led programmes, capability frameworks/assessments and designed her own programmes. Alison has worked across fast moving consumer goods (FMCG), financial services, oil, gas and energy, public sector, retail and third sector.
Outside of work Alison can be found in the Girl Guiding community, running both Rainbow and Ranger units. She is also a trustee of a charity and uses this to support others with the same condition as herself.
Nathan has over 20 years of leadership experience from multiple sectors across multiple continents. Starting in hospitality, moving through retail, into manufacturing and into call centres environments.From construction to insurance, banking to magazines, including Santander, Time & Fortune and Harvard Business Review. This eclectic mix of experiences working inside the FTSE 250 provides a superb melting pot of practical, hands on stories that help people instantly relate, comprehend concepts and grow inside the inclusive spaces Nathan creates and fosters when he trains and coaches.
Nathan holds his Mental health first Aid Certificate, and celebrates this with multiple opportunities to volunteer and coach others where possible including the Hospice sector, ex-veterans and coaching young adults.
”Our everyday chores rely pretty much on sending e-mails back & forward, hence, having an efficient, productive, accurate way of managing our e-mails and engaging with our peers is crucial to improve results making the most of our time and resources, as well as our customers’ or co-workers’. Darren makes an eloquent X-ray of our e-mail habits pointing out easy, sensible ways to avoid communication mistakes and productivity leaks."Javier Arizmendi RuizOperations Manager, ZERYA Producciones sin Residuos S.L.