Communication Skills Training
Communicating poorly can be costly and leave the wrong impression. This CPD accredited Communication Skills training supports Learners to get their message across succinctly, effectively and leaving a positive lasting impression. It will help Learners to develop confidence and improve their knowledge of effective communication.
Communication Skills Training
The course will be delivered by a world class tutor that has worked in the UK Grocery Industry. In addition, like all of our training courses, it includes our ROI guarantee.
This training course will change the way Learners approach communication. It will give them tools, techniques, and confidence to better deal with situations where clear communication is essential. Thus, leading to improvements in performance.
By the end of this Communication Skills training, the Learner will be able to:
Identify other people’s communication styles and needs.
Recognise body language and what it might mean.
Grow relationships through more powerful communication.
Prepare better for group communication and be able to demonstrate what clear communication looks like.
Communicate more effectively in person, using the phone, and using email.
Assertively deal with ‘political’ communication and conflict communication.
Hopefully, the term ‘Sticky Learning ®’ has intrigued you. Whilst you probably also guessed a sense of what it is about.
In short, Sticky Learning ® is our own unique learning method. A method that we have developed to help Learners Realise more of what they have learnt. To help them be able to Recall more of what they have learnt. And Retain more of what they have learnt. Furthermore, in 2016 we upgraded this unique training method to include habits formation. We feel this has become a big part of helping Learners to use more of what they have learnt.
This is good for our clients. It means that the money they spend with us is better invested than with other training providers. This is because, by following our methods, the learning is put to use for longer.
Making the Learning Stick
World Class Tutor
Your tutor for the Communication Skills training course is Darren A. Smith.
Darren’s career is a game of two halves. He spent 12 years as a Category Manager at one of the big four UK supermarkets. Then, more recently, in management as the founder of Making Business Matter.
Darren always provides an experienced, relaxed and fun training environment where Learners are challenged and encouraged.
”Our everyday chores rely pretty much on sending e-mails back & forward, hence, having an efficient, productive, accurate way of managing our e-mails and engaging with our peers is crucial to improve results making the most of our time and resources, as well as our customers’ or co-workers’. Darren makes an eloquent X-ray of our e-mail habits pointing out easy, sensible ways to avoid communication mistakes and productivity leaks."Javier Arizmendi RuizOperations Manager, ZERYA Producciones sin Residuos S.L.