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Kelly Pope

By April 4, 2018

“We have been working with Darren and his team for around 18 months now within Hilton. The first year they were a training provider purely for the Category Department.

This training was the reason why Darren was then invited to one of our 2 day management events early 2017 and presented to the Senior Management for both our UK & Irish site. People were impressed with what they saw and more so impressed with Darren when he talks so passionately about sticky learning as we have had many training providers in over the years who were not able to keep the momentum going.

This is when we sat down and explained to MBM the challenges we had site wide and asked them to design a training programme that would be bespoke to our culture and our requirements.Only a short time after MBM were able to present to us with fresh behavioural masterclass development approach which was just what we were looking for. Training commenced in May of this year and so far has been a huge success, there’s work involved for both the learner and their manager surrounding the sticky learning but MBM have supported us all the way in achieving what we set out to achieve.”

Testimonial from Kelly Pope, HR Manager, Hilton Foods

Darren A. Smith

About Darren A. Smith

Darren has been working in the world of UK Supermarkets and Suppliers for over 20 years. He began his career as a buyer at one of the big 4 UK supermarkets and after rising through the ranks he decided to leave after 13 years and set-up Making Business Matter.For the last 14 years he has run MBM, which is a training provider to the UK grocery industry. Helping suppliers to the big four supermarkets to develop the soft skills that will secure them more profitable wins.