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Usain Bolt and Coach.

 Share the Power of Coaching – comes from the Free Guide – ‘Are You Annoyed by How Little Line Managers Support the Skills Training of Their Teams?’

Many Line Managers have never been trained in coaching. It’s likely that they’ll have heard of it, and some may even think they’ve done it. However, the chances are that they’ll be achieving, at best, only satisfactory results.

Great results can be achieved with just a little knowledge and practice. In this post, we share effective questions that you can use with the GROW model. By sharing the principles of the GROW model with Line Managers, along with some simple yet effective suggested questions, they’ll soon be achieving fantastic results.

In summary, the GROW model is the most widely used model for coaching. The acronym stands for:

  • ‘G’ of GROW is for ‘Goal’  – What do you want to achieve?
  • ‘R’ of GROW is for ‘Reality’  – Where are you now?
  •  ‘O’ of GROW is for ‘Options’  – How can you achieve your goal?
  •  ‘W’ of GROW is for ‘Will’  – What is stopping you from achieving your goal?


GROW Model - Coaching TechniquesGROW Model - Coaching Techniques Action

Take the Line Managers through the GROW model of co
aching with a 30-minute bite-size training session (See next page). The model will give them the confidence and the first steps they need to begin coaching effectively. For an advanced version, refer to the formula for change

Darren A. Smith

About Darren A. Smith

Darren has been working in the world of UK Supermarkets and Suppliers for over 20 years. He began his career as a buyer at one of the big 4 UK supermarkets and after rising through the ranks he decided to leave after 13 years and set-up Making Business Matter. For the last 14 years he has run MBM, which is a training provider to the UK grocery industry. Helping suppliers to the big four supermarkets to develop the soft skills that will secure them more profitable wins.

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