Are You Struggling To Demonstrate The Return On Investment You Get From Your Training Providers?



If you are like most HR Managers, Training Officers, and Learning & Development Managers, you are probably frustrated training evaluation is nearly never completed, or if it is, is completed poorly when it comes to Learning & Development.

In the 2015 CIPD annual report, L&D professionals were asked, ‘How are the majority of L&D initiatives evaluated?’ The results concluded that over 50% of L&D professionals either did not evaluate the initiatives, or evaluated only by asking the Learners their thoughts.

In this Guide you will find 8 proven solutions to evaluate your training quickly and easily to understand your return on investment (ROI). Implementing any of the 8 proven solutions will provide you with the ROI understanding that you are looking for.


This series of guides sets out to provide solutions to three extremely common issues faced by the vast majority of organisations irrespective of their size, location or nature of their enterprise. The issues roll up into a single challenge – How can we make sure that the time, effort and resource invested in training reap rewards? This challenge has been a thorn in the side of training and development professionals and their stakeholders for a very long time. Mary Broad and John Newstrom’s work in the 1980s and Broad’s book, ‘The Transfer of Training’, spelt the answer out clearly. For training to be effective, it needs not only to be designed well, but also needs support from managers back in the workplace.

Darren Smith has provided 16 straightforward solutions that address these issues, from practical advice on distilling learning and converting it into behaviour change (‘real’ learning) and mindset change, to effective engagement. Covering approaches from mind mapping and ‘trigger’ habit development, Smith offers practical actions to extend the impact of training beyond the classroom and back into the workplace.

The profession will welcome these guides and the help they offer.By Charles Jennings, Founder of the 70:20:10 Learning Model.