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Learning To Learn tin

 Get Line Managers On Board from the Beginning – comes from the Free Guide – ‘Are You Annoyed by How Little Line Managers Support the Skills Training of Their Teams?’

Your response to the title above is probably, ‘Yeah, I know’. However, few HR Managers, L&D Managers, or Training Officers actually make this happen. Getting Line Managers on board is about two things;

  • Giving Line Managers the opportunity to ask questions instead of showing them yet another PowerPoint presentation of a great roll out, and
  • Sharing the actual problem. This is why…

In the Harvard Business review article, ‘Before You Can Get Buy-In, People Need to Feel the Problem’, Dr John P. Kotter tells a great short story of how an executive got the board to buy-in to a problem by dumping a lot of rubber gloves on the boardroom table. The challenge for us is that there is no immediate downside of not learning. Building a specific bigger picture is key and largely revolves around the turnover of staff. This phrase is paramount:

‘Companies won’t train workers because they might leave, and workers leave because they don’t get training.’

Our means of gaining buy-in is through ‘Learning To Learn’, which is the first part of our unique training method Sticky Learning ®. LTL is designed so that all Learners and Line Managers can engage in the training programme. On this half-day training course, the Learners are taught how to learn, how to identify their learning styles, how to form habits and how the brain remembers. It also provides a valuable opportunity for Line Managers to understand and explore the learning programme.

Blue rubber gloves - MBM Training Provider


Provide an opportunity for Line Managers to explore the training programme – perhaps over lunch provided by HR. Create a compelling problem that Line Managers are responsible for solving, for e.g. ‘We spend £1.1m per year on staff turnover, including recruitment, performance reduction as people leave & as they arrive, induction training, etc. How can we reduce this by half?’.

Darren A. Smith

About Darren A. Smith

Darren has been working in the world of UK Supermarkets and Suppliers for over 20 years. He began his career as a buyer at one of the big 4 UK supermarkets and after rising through the ranks he decided to leave after 13 years and set-up Making Business Matter.For the last 14 years he has run MBM, which is a training provider to the UK grocery industry. Helping suppliers to the big four supermarkets to develop the soft skills that will secure them more profitable wins.

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