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Challenge the Learner’s Mind Set – comes from the Free Guide – ‘Are you frustrated by training that creates short term interest but not long term change?’.


In order to get Learners to do more with their learning, we first need to understand the Learner’s mind set. Stephen Covey, author of ‘The 7 Habits of Highly Effective People’, outlines in Habit 5: ‘Seek First to Understand, Then to Be Understood’.

For many people, learning French at school involved learning the French Verb Table. “Here it is Smith, now get on and learn it”, my old French teacher would say, who sounded very much like the guy from ‘Allo Allo’.

While University was mostly ‘Chalk and Talk’, my first real job mainly involved listenin
g to my peers stress about their workload and then watching them dodge training courses like it was an Olympic sport.

Collins Gem French Verb Tables - Challenge the Learner's Mind Set

Is it any wonder that my Learner mind set was anything but enthusiastic?


During formal training or coaching sessions, or when you see that Learners are not getting the most from their learning, ask them, ‘Which 3 words best describe your learning experiences before today?’. This question will help the Learner to realise that their mind set for learning needs to change if they want to achieve their goals. If the Learner’s response is that learning is ‘ineffective’, ‘boring’, and/or ‘a waste of time’, this will highlight their negative perception and may help them to reset their approach to learning.

Darren A. Smith

About Darren A. Smith

Darren has been working in the world of UK Supermarkets and Suppliers for over 20 years. He began his career as a buyer at one of the big 4 UK supermarkets and after rising through the ranks he decided to leave after 13 years and set-up Making Business Matter.For the last 14 years he has run MBM, which is a training provider to the UK grocery industry. Helping suppliers to the big four supermarkets to develop the soft skills that will secure them more profitable wins.

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