0

‘Presenting Undeliverable Category Opportunities’. This comes from our Free Guide. The Biggest 8 Mistakes Suppliers Make When Selling to the Big 4 UK Supermarkets And How to Avoid Them All’.

The Mistake 

Buyers often see Account Managers, Category Managers and Sales Directors share a deck of slides. A slide deck that identifies category opportunities but opportunities that is just too woolly. Opportunities which show that one Supermarket’s subcategory market share is lower than a competitor’s market share. The recommendation is to increase the sku count. Knowing that the sku count cannot be increased. Or that a competitor promotes more, and that whilst it contravenes corporate guidelines to promote more, the recommendation is to do so.

The Consequences 

A frustrated Buyer, struggling to take in the huge amount of data and effort that has led to the conclusion. Now paralysed by a problem with no solution and a lot of thinking required to go get the answer. A supplier frustrated by the lack of delivery by the Buyer. The supplier then chases the Buyer continually and then eventually gives up. They reside themselves to the fact that the Buyer is ‘too busy’.

How to Avoid 

Make more of a difference. Achieve this by:

  • Presenting fewer opportunities.
  • Better thought through.
  • Including recommendations that can be implemented.
  • And all the above are within the Buyer’s gift.

It is better to land one opportunity, albeit smaller, and gain trust. Better than presenting 3 opportunities that are less likely to land and cause frustration in the relationship.

Choose the most appropriate opportunities. You know your Buyer. Before presenting opportunities to the Buyer plot each opportunity on a simple Boston Matrix. Knowing how much the Buyer is motivated by money and how able they are to ‘knock down walls’ internally to get things done.

Opportunities Boston Matrix How Much Is It Worth?

How easy is it for the buyer to implement

The above proven, simple, and effective solution is No.2 in the Free Guide that you can download.

Get in Touch With Us:

For further tips and information, you can take a look at our Ultimate Guide to Category Management and our Category Management YouTube Channel. Also, check out our award-winning blog to see more Category Management tips and articles.

Interested in training? Feel free to get in touch to see how our full Category Management Training or our e learning Category Management courses could be of help to you.

Darren A. Smith

About Darren A. Smith

Darren has been working in the world of UK Supermarkets & Suppliers for over 25 years. He began his career as a buyer at big 4 UK supermarkets and after 13 years he decided to leave to set-up Making Business Matter because he wanted to help suppliers and supermarkets to work better together.

Leave a Reply

Where Next?